Measure First: Doors, the Turn on the Stairs, Lifts
Almost every expensive furniture problem was a measuring problem first. Ten minutes with a tape measure, before the day, is what turns a stuck sofa into a planned job, and it prevents the wasted trip and the second booking that follow when nobody measured.
Doors and hallways
The tightest door on the route decides the job, and it is rarely the front door: it is the flat door, the bedroom door, or the turn from the hall. Measure the piece (height, width, depth, and the diagonal for sofas) and the narrowest opening it must pass. Most sofas travel on end or with their feet off; most wardrobes travel dismantled. Send both sets of measurements with the quote request and the plan is made from them, not at the doorstep.
The turn on the stairs
Stairs themselves are straightforward: £5 per floor where the carry is by stairs, stated in the quote, and lift-served floors are not charged. The turn is the real test, especially the half-landing turn in a converted house, where a tall piece needs ceiling height as much as width. Photos of the staircase and its turns tell us more than measurements alone; send them and we will tell you honestly whether the piece goes up whole, comes apart, or needs the third pair of hands.
Lifts and loading bays
In blocks, the building is part of the job: lift dimensions and weight limits, protective lift bookings, loading bay slots, concierge rules and the hours removals are allowed. A lift that takes a sofa saves the stair charge and half an hour; a lift booked by someone else on your morning costs both. Tell us the building’s rules when you book and the crew, the time and the total all allow for them.
When a piece genuinely will not fit
It happens, and it is better known before the day. If the measurements say a piece cannot come out whole, the options are worked through in order: dismantle it further than it has ever been dismantled, take a different route through the building, or accept that the piece stays and plan the rest of the move around that. What we will not do is discover it with the piece wedged in your hallway and the clock running.
Send measurements and photos with the quote request: both postcodes, each piece and its dimensions, the tight doors and turns, and the floors and lifts at both ends. Parking, briefly: if the van has to stand on a residents’ bay or beyond the loading allowance, a borough suspension or dispensation may be needed, and any road charges that apply to your job are confirmed in your written quote.